Privacy Policy
Your trust matters. This policy explains how AyuBand collects, uses, stores, and protects your information across our website, waitlist, pre-booking, and related digital services.
This Privacy Policy applies to the AyuBand website, waitlist registration forms, pre-booking forms, investor contact forms, product update communications, and all related digital services operated by Agnistoka Technology Pvt. Ltd. ("AyuBand", "we", "our", or "us").
By visiting our website, joining the waitlist, placing a pre-booking, or submitting any form, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this policy.
We may collect the following types of information when you interact with AyuBand:
- Personal identification: Full name, email address, phone number, and WhatsApp number
- Location: City or region (as entered in forms)
- User preferences: User type (student, professional, athlete, etc.) and interest category
- Pre-booking details: Preferred color variant, quantity, pre-booking amount, and payment reference information
- Investor inquiry details: Fund or company name, investor type, and interest area
- Payment status: Payment reference ID, transaction status (we do not store full card or banking details)
- Website analytics: Pages visited, time on site, referral source, and interaction behavior
- Device and browser: Browser type, operating system, IP address, and device identifiers (collected automatically via analytics tools)
- Voluntarily submitted: Any additional information you include in message or notes fields
At this stage, the AyuBand website primarily collects interest and pre-launch information through forms. No health or biometric data is collected through the website at this time.
When the AyuBand product and companion app are launched, wellness-related performance data may include hydration insights, sleep patterns, stress trends, recovery signals, daily readiness scores, and related performance indicators.
A detailed app and device data policy will be published before or at the time of public product launch.
Information collected through AyuBand is used for the following purposes:
- Manage and confirm waitlist registrations
- Process and track pre-booking requests
- Send confirmation emails and booking reference IDs
- Share product launch updates, beta access invitations, and early supporter communications
- Respond to inquiries, support requests, and investor communications
- Improve website experience, product understanding, and feature planning
- Analyze user interest, segment audiences, and prioritize development
- Verify payments and prevent fraud or abuse
- Maintain security and ensure platform integrity
- Comply with applicable legal and regulatory obligations
Pre-booking payments may be processed through third-party payment gateways such as Razorpay or similar regulated payment service providers operating under applicable Indian and international payment regulations.
AyuBand does not store complete card numbers, UPI credentials, banking login details, or full payment credentials on its own servers. Payment processing is handled directly by the payment gateway provider.
We retain payment reference IDs and transaction status for booking confirmation, support, and compliance purposes.
Form submissions and user data may be stored and managed using tools such as:
- Google Sheets or similar spreadsheet-based storage for early-stage data management
- CRM systems for customer and investor communication
- Email service providers for transactional and launch update emails
- Analytics platforms for website traffic and behavior understanding
- Cloud hosting and storage providers
Only the minimum necessary data is shared with each service provider. All providers are expected to maintain appropriate security standards consistent with their own privacy policies.
The AyuBand website may use web analytics tools such as Google Analytics or similar platforms to understand traffic sources, user behavior, and website performance. These tools may collect anonymized or aggregated usage data through cookies and similar tracking technologies.
Cookies are small text files stored on your device. They help us improve the website experience, remember preferences, and measure engagement.
- You can control and manage cookies through your browser settings
- Disabling cookies may affect certain website functionality
- Third-party analytics providers have their own cookie and data policies
Your information may be shared only in the following limited circumstances:
- Payment processors: For transaction verification and pre-booking processing
- Email service providers: For sending confirmations and launch updates
- Analytics providers: For anonymized website analytics
- Cloud hosting providers: For secure data storage and website infrastructure
- Legal or regulatory authorities: Where required by applicable law, court order, or compliance obligation
- Internal authorized team members: On a need-to-know basis for operations and support
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include access controls, secure data storage practices, and use of established third-party service providers with their own security standards.
If you believe your information has been compromised, please contact us immediately at the email provided below.
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, including:
- Maintaining your waitlist registration until launch or your withdrawal request
- Processing and tracking pre-booking requests through the product lifecycle
- Responding to ongoing communications and support requests
- Meeting legal, compliance, and accounting obligations
- Protecting against fraud or abuse
You may request deletion of your information at any time by contacting us, subject to legal retention requirements.
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to correct inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal obligations
- Withdrawal: Withdraw from the waitlist or pre-booking at any time
- Opt-out: Unsubscribe from marketing or launch update emails at any time
To exercise any of these rights, please contact us at support@ayuband.com. We will respond within a reasonable timeframe.
AyuBand is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
For users between the ages of 13 and 18, parental or guardian awareness and consent may be required depending on applicable law and jurisdiction. If you believe a minor has submitted information without appropriate consent, please contact us and we will take steps to address the matter.
AyuBand is operated by Agnistoka Technology Pvt. Ltd., a company incorporated in India. If you access the website or submit information from outside India, please be aware that your information may be transferred to, stored, and processed in India or through global cloud service providers operating in multiple jurisdictions.
By using our services, you consent to such transfer and processing in accordance with this Privacy Policy.
This Privacy Policy may be updated periodically to reflect changes in our practices, product development, legal requirements, or service providers. When we make material updates, we will revise the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Continued use of AyuBand website or services after updates are posted constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Privacy Inquiries
Agnistoka Technology Pvt. Ltd. - India
We aim to respond to all privacy-related inquiries within 7 working days.
